The Privé Salon Experience
We would like to give a special thank you to Orlando Style Magazine for taking the time to come to our salon and write this wonderful article about the Privé salon and team! We pride ourselves on customer service and satisfaction and we are thankful that Orlando Style Magazine relayed that message to their readers.
"At Privé Salon Orlando it’s all about customer service. It’s an experience from the minute you walk through the front door and a truly unique one at that.They strive to meet every client’s individual needs and to go beyond just ‘getting it right.’ Their dai- ly goal is to far exceed your expectations in ways you didn’t even know they could. One special way in which Privé achieves this is with 10-minute consultations that every client must go through before any styling starts.
“It doesn’t matter if you’ve been here 50 times before because we don’t know if you still want to do the same thing or if you want to do something else. Consultation is # one. It’s important to really understand what the customers need and what they are hoping to achieve before we decide to cut or style anyone’s hair,” says Revi Rofé the owner and manager of Privé Orlando.
Be prepared to answer all kinds of ques- tions at your consultation because when it comes to hair at Privé, everything is taken into consideration and no stone is left un- turned. Privé is a departmentalized salon, which means every employee specializes in his or her craft. If it’s color or if it’s style, they master what their passion is and you’re going to get full attention on just that as a result. Employees are hired only after an extensive tryout process and they regularly receive new, high quality education on the latest trends and styles.
“Every single one of my stylist here are very talented. We do not hire anyone that we don’t feel 100% comfortable with in know- ing that they can provide the same great service as everyone else here.” says Rofé.
“I come here all the time. They have the best staff. They know what they’re do- ing.They’re on top of everything.You can bring them a picture and they know what you want and they know what looks good. They’re not just trying to get your business.
They want their clients to be happy and they want them to look good.” said Marnie Bialosuknia, a regular at Privé.
First timer Dawn Fitzpatrick said the stylist working on her was the first person to ever look at her hair and do what exactly what Dawn wanted.
It's been an awesome experience! I am definitely coming back.”
Not only does Privé know how to take care of your hair, they also know how to take care of you. They’ll provide you with top quality service that’ll include everything from cappuccinos and wine to Saturday mi- mosas.Two tiers of stylist and colorist allow Privé to provide different experiences that can accommodate different budgets. Their prices haven’t changed since they opened nearly 7 years ago and neither has their love for hair. Privé does hair for custom- ers, photo shoots, magazines, fashion shows, charity events...you name it! Selected by Orlando Style readers’ for the 2012 Read- ers’ Choice Award, Privé was awarded with the prestigious Silver Award for Best Hair Service. If you want top-of-the-line hair products, great services and treatments then the Privé Salon Experience is waiting for you!"